Novartis Patient Support™
A dedicated team for you and your patients
Novartis Patient Support is a comprehensive program that is designed to help your eligible patients start, stay, and save on VANRAFIA (atrasentan).
Your practice and patients will have access to a Novartis Patient Support team committed to supporting your patients, including:
Dedicated assistance with access and reimbursement
Personalized support for your patients on therapy
Single points of contact for you and your patients
Get your patients started by downloading the Start Form.
We support you throughout your patient’s journey with:
Insurance Support
Help navigating the insurance process, including benefits verification and support with the prior authorization and appeals processes.
Benefits Verification
Once you’ve enrolled your patients in Novartis Patient Support, our team will conduct a benefits verification to better understand your patient’s coverage, including:
Informing your practice about additional requirements, such as prior authorization
Identifying savings options available to your patients
Prior Authorizations (PAs) and Appeals
Novartis Patient Support can help with PA requests or letters of appeal by working directly with you or your office, including:
Providing helpful information and timely updates via phone
PA and Appeals Kit that includes the following:
PA Checklist
Exception Request Checklist
Appeal Submission Checklist
Sample letters
Download the Start Form to sign up for assistance with the PA and Appeals process.
Financial Support
Assist with connecting patients to relevant saving options.
At Novartis Patient Support, we understand that affordability is important. That’s why we offer a range of savings options and resources to help your patients access treatment regardless of their ability to pay.
Co-Pay Plus
With one sign-up, Co-Pay Plus can help your eligible patients with private insurance:
Get VANRAFIA if coverage is delayed. Co-Pay Plus can provide up to 12 months of VANRAFIA for free† while seeking coverage
Pay for VANRAFIA out-of-pocket costs once coverage is approved. Out-of-pocket costs could be your co-pay, co-insurance, or deductible

Eligible patients may pay as little as $0 for VANRAFIA
Bridge Program†
Up to 12 months of VANRAFIA for free
Eligible patients whose insurance coverage is delayed or denied can start treatment while health plan coverage is pursued.
To sign up:
.
To be eligible for both offers, patients must have:
Private insurance
A valid prescription for VANRAFIA
Additional terms apply
*Co-Pay Plus: Limitations apply. Valid only for those with private insurance. The Program includes the Co-Pay Plus offer, Plus Card (if applicable), and Rebate, with a combined annual limit up to $15,000. Patient is responsible for any costs once limit is reached in a calendar year. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care program, (ii) where patient is not using insurance coverage at all, (iii) where the patient’s insurance plan reimburses for the entire cost of the drug, or (iv) where product is not covered by patient’s insurance. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. Program is not valid where prohibited by law. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. Valid only in the United States and Puerto Rico. This Program is not health insurance. Program may not be combined with any third-party rebate, coupon, or offer. Proof of purchase may be required. Novartis reserves the right to rescind, revoke, or amend the Program and discontinue support at any time without notice.
†Bridge Program: The Bridge Program applies to VANRAFIA only. Eligible patients must have private insurance and a valid prescription for VANRAFIA, and a prior authorization or an initial denial of coverage. Program requires the submission of an appeal of the coverage denial within the first 90 days of enrollment to remain eligible. Program provides VANRAFIA for free to eligible patients for up to 12 months, or until they receive insurance coverage approval, whichever occurs earlier. A valid prescription consistent with FDA-approved labeling is required. Program is not available to patients whose medications are reimbursed in whole or in part by Medicare, Medicaid, TRICARE, or any other federal or state program. Patients may be asked to reverify insurance coverage status during the course of the program. No purchase necessary. Program is not health insurance, nor is participation a guarantee of insurance coverage. Additional Limitations may apply. Novartis Pharmaceuticals Corporation reserves the right to rescind, revoke, or amend this Program without notice.
Ongoing Support
Novartis Patient Support provides patients with ongoing help to stay on track with their VANRAFIA treatment plan, including:
A dedicated Novartis Patient Support Team member to answer their questions at every step
Information on financial support options
Help navigating health care changes
Welcome Kit designed to provide resources to help them get started on treatment
Tips for setting up a routine that keeps them on track with their medication dosing
Resources for living with Immunoglobulin A Nephropathy (IgAN), administering VANRAFIA, and finding supportive communities
Continuous support to answer lifestyle and routine questions
Their choice of texts, calls, and emails, including tips to keep them on track
Novartis Patient Support does not provide clinical advice or care and is not a substitute for patient consultation with a health care provider.
Getting Patients Started With Novartis Patient Support
CoverMyMeds is a registered trademark CoverMyMeds LLC.
Novartis Patient Support has helpful resources for you and your practice to help support your patients throughout their treatment journey.
Start Form and Start Form Guide
Co-Pay Plus Brochure
Prior Authorization (PA) and Appeals Kit
ICD-10-CM Flashcard
Other Affordability Assistance
Novartis Patient Assistance Foundation, Inc. (NPAF)
Novartis Patient Assistance Foundation, Inc. (NPAF), an independent 501(c)(3) non-profit organization, provides Novartis medications free of cost to eligible patients who have limited or no prescription insurance coverage and cannot afford the cost of their medication.
To be eligible, your patients must:
Reside in the United States or a US Territory
Be treated by a licensed US health care provider on an outpatient basis
Meet income and insurance guidelines
Visit www.PAP.Novartis.com ↗ or call NPAF at 1-800-277-2254 to learn more about eligibility and how to apply.
Questions?
Novartis Patient Support and a dedicated Novartis Patient Support team are available to work alongside you and your patients every step of the way. Call us at 844-4VANRAF (844-482-6723), Monday-Friday, 8:00 AM-8:00 PM ET, excluding holidays.
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